Display Licences and Authorisation | easyCMS Digital Signage

easyCMS licences are lifetime and counted per display: one screen, one licence. There are no monthly fees and no per-user charge on the standard plans.

Two different licences

	easyCMS Licence	Commercial player licence
What it is	Bought from us. Adds one display to your account.	Carried by the player on Android, ChromeOS, LG webOS and Samsung Tizen. Windows and Linux need none.
Where it comes from	Your easyCMS order.	Applied to your screens automatically, with no code to type. On Samsung and LG screens it comes with their licence.
Does it expire?	No, and it is never billed again.	It re-verifies online about every 30 days. A player that cannot check keeps playing, but takes nothing new.

Player licence problems covers the second one. For screens on isolated networks, talk to us before deploying any.

What your account includes

An easyCMS account (49€ one-time) includes one display licence, for up to 5 displays. The included licence covers a Windows, Android or ChromeOS screen.
Each further Windows, Android or ChromeOS screen needs an easyCMS Licence (99€ one-time, lifetime, or 66€ in the same order as the account).
Each Samsung Tizen or LG webOS screen needs the licence for Samsung Tizen or LG webOS (129€ one-time, lifetime), which includes its player licence. It is never 66€, and the account’s included licence does not cover one.
A ChromeOS device also needs Google’s own Kiosk & Signage Upgrade, about 25€ per device per year, bought from Google or a reseller, not from us.
Samsung or LG screens connected before checkout asked which kind of screen each licence was for got only the player’s free trial. Plan & licences in Studio offers their player licence at our cost, 79€ instead of 129€.
The PRO account manages up to 25 displays, one licence each. Above that, Enterprise fits. See pricing.

How a new screen is authorised

A new player registers itself but stays unauthorised: it uses no licence and downloads nothing until you claim it. You never authorise a screen by hand: in Add a screen in Studio, type a name and press Connect. That authorises it and uses one licence.

Until then, My screens says a new screen is switched on but not added to your account yet, the classic cause of “connected but nothing happens”: see a display awaiting authorisation and Connecting your first display.

Name and group screens from the start

Name by location, not hardware: “Reception – ground floor”, not “android-8842f1”. Renaming afterwards is something we do for you.
Group by what they show: in My screens, Groups, New group. A design played on a group shows on every screen in it, including ones added later.

Replacing a screen

A licence belongs to your account, not to a box. Only we can change whether a screen is authorised, so retiring the old one goes through us:

Send us a support request naming the old screen as My screens shows it, and say it is being replaced. We deauthorise it: the licence is released at once, and its name, schedule and history are kept in case the replacement gives trouble.
Connect the new device with Add a screen. It uses the licence just freed.
Add it to the old screen’s groups, or Play on… each design on it.

Tip Ask us to retire the old screen before you connect its replacement, so you never need a spare licence.

On Android, ChromeOS, LG webOS and Samsung Tizen there is a second thing to release. Their commercial player licence lives in a licence pool that we manage, so deauthorising the screen does not hand it back. Say in the same request that the device is retired, and we release its entry too. Until then it still counts against the pool.

We never delete a screen unless you ask us to. Deleting removes its history and statistics and cannot be undone, so download anything you need from Analytics in Studio first.

When you run out of licences

We check accounts against the licences they hold. Where an allowance is set, My screens shows it (“2 of 5 screens used”) and Add a screen says “All 5 screens in your plan are in use. A new screen needs another licence.” The screen simply stays unclaimed until there is one. Two ways forward:

Buy another licence, or the one for Samsung Tizen or LG webOS. It lands on your account as soon as the order completes.
Ask us to deauthorise a screen you no longer run. Deauthorising, not deleting: it releases the licence at once, keeps the name, schedule and history, and can be undone.

Screens you are not using

A screen taken down for a while keeps its licence, name, schedule and history while it stays authorised. To use the licence elsewhere meanwhile, ask us to deauthorise it, not delete it, and to authorise it again on its return. A screen that is simply switched off needs no releasing: player licences only matter when a device is retired for good.