Adding a New Display to Your Account | easyCMS Digital Signage

A second, tenth or hundredth screen connects the same way as your first, with one difference: every screen needs its own licence. If this is your very first screen, start with connecting your first display.

1. Check you have a spare licence

Each extra screen needs a lifetime licence at 99€, or the 129€ licence for a Samsung Tizen or LG webOS screen, added to your account as soon as the order completes. My screens shows how many you use, for example “2 of 5 screens used”. When all are in use, Studio offers Add a licence; buy one, reload, and the screen connects.

Tip To reuse a retired screen’s licence, ask us to deauthorise it. Its name, schedule and history are kept, and nothing needs deleting. See display licences and authorisation.

2. Install the player

Enter the same CMS address and CMS key as for every other screen, from your welcome email: see the Android, Windows, LG webOS or Samsung Tizen guide. “Waiting for authorisation” on the player is correct until you connect it.

3. Connect it in Studio

In Studio, open My screens and tap Add a screen. If a new player is already switched on, My screens also offers Add it now.
Use a phone or computer on the same internet connection as the screen, and sign in.
When the screen appears, type a name you will recognise (“Reception left”, “Shop window”) and press Connect.
On Android, press Connect once more on the player; on Windows, restart the player.

It starts playing within a minute or two. The Add a display page on our website does the same job.

When the screen does not appear

What you see	What to do
The list stays empty	The screen and your phone are on different connections (Wi-Fi versus mobile data, or a guest network). Get onto the same one and reload.
The screen checked in a while ago	Only recent check-ins are listed. Restart the player, let it check in, reload.
Several screens listed	Each row shows the last four characters of the screen’s MAC address. Read it in the player’s advanced details and pick the match.
“That display is no longer available to claim.”	Someone already claimed it, or it dropped off the list. Reload and look again.
Still nothing	Send us a support request and we connect it from our side.

Grouping as you grow

Group screens by site, floor or what they show: in My screens, open Groups, tap New group, name it, tick its screens and Save group. A design played on the group reaches every screen in it, including ones added later. On Enterprise, groups also decide who sees what (users and permissions).

Renaming or removing a screen is not done in Studio: ask us.