Adding a New Display to Your Account | easyCMS Digital Signage

Adding a second, tenth or hundredth screen works the same way as your first, with one difference: every screen needs its own display licence. This guide covers the whole thing, and what to do when the new screen does not turn up where you expect it.

If this is your very first screen, start with connecting your first display instead, it covers the same steps with more of the surrounding context.

1. Make sure you have a spare licence

Every authorised display uses one licence. Your account includes one; each extra screen needs its own lifetime licence at 99€, bought once and yours permanently. Licences are added to your account as soon as the order completes, so there is nothing to wait for and no code to enter.

One licence covers one screen, and we check accounts against what they hold. Some accounts also carry a display allowance, and where one is set you will see “Your plan covers N displays and all of them are in use. Add a licence to connect another screen.” when you reach it. Buy a licence, reload the page, and the same screen connects.

Tip To reuse a licence from a retired screen, deauthorise that display rather than deleting it. Deauthorising frees it at once, keeps the name, schedule and history, and can be undone; deleting throws all of that away permanently and is not needed. See display licences and authorisation.

2. Install and point the player

Install the player on the new device and enter your CMS address and CMS key, exactly the values from your welcome email, the same pair you used for every other screen. The setup steps per platform are in the Android, Windows and LG webOS guides.

The player will register and then say it is waiting for authorisation. That is correct. A registered-but-unclaimed player is inert: it uses no licence, downloads nothing and shows nothing. Leave it switched on and on that screen.

3. Claim the screen

Open Add a display on a phone or computer connected to the same internet connection as the screen, and sign in with your easyCMS login.

easyCMS looks for players that registered from your connection in the last ten minutes and lists them. Each row shows the player type and how long ago it appeared. Type a name you will recognise later (“Reception left”, “Shop window”), then click Connect.

That is the whole job. The screen starts playing at its next check-in, usually a minute or two.

When the screen does not appear

The list stays empty. Nearly always the screen and your phone are on different connections: venue wifi versus mobile data, or a guest network kept separate from the main one. easyCMS matches the two by public IP address, so they genuinely have to share one. Get onto the same network and reload. Failing that, send us a support request and we will connect it from our side.

The screen registered more than ten minutes ago. The list only offers recent registrations, so an old one drops off. Restart the player, wait for it to check in again, and reload the page.

Several screens are listed. If you are setting up a batch, or you share a building with another easyCMS customer, each row shows the last four characters of its Display ID. Open the player’s status screen, read its ID, and pick the row that matches.

“That display is no longer available to claim.” Somebody else already claimed it, or it aged out of the ten-minute window while the page was open. Reload the page and look again.

You get signed out. The sign-in lasts thirty minutes, enough to walk to the screen and back. Sign in again and carry on, nothing is lost.

Naming and grouping as you grow

Past about five screens, names stop being enough on their own. Put displays into display groups by site, floor or customer, and schedule to the group rather than to individual screens, one schedule event then covers every screen it should. Group membership also drives who can see what, which matters once more than one person logs in, see users and permissions.